You’ve Got Publicity, Now Where Are The Sales?

You’ve Got Publicity, Now Where Are The Sales?

After all these years of writing and speaking about the ROI of publicity, I still sometimes hear from people who say they had a great publicity campaign but “it didn’t work.” They were disappointed that they didn’t get the increased sales of their products, books or services they hoped for. If they really had a great publicity campaign, they would have gotten media coverage that boosted their visibility and added to their credibility. That’s the true ROI of publicity. What “didn’t work” is actually what occurred at their point of sale. Making sales is actually a two-step process.  Step one is getting broad recognition from a good publicity campaign.  Step two occurs at your point of sale. A good publicity campaign positions you as a thought leader and sets you above the crowd by the implied endorsement that comes with being quoted as an expert in the media. People learn your name and your message when they hear you on the radio, see you on TV or read about you in a host of publications. Consumers not only discover you, they’re also more willing to trust you because you’ve earned the confidence of journalists and talk show hosts who turn to you for your opinions or expertise.  They become interested in learning more and will typically check out your website. Visits to your site are part of the second step in the process.  Whether your point of sale is your website, a store, or Amazon.com, what potential customers find when they walk in the door (figuratively speaking, of course) may seal – or kill – the deal.  For this...
Media Exposure Is Marketing Gold – When You Know How To Use It

Media Exposure Is Marketing Gold – When You Know How To Use It

Recently I gave a talk to a room full of professional speakers, almost all of whom also have published books to promote their brands and build their credibility, and I brought with me a twofold message. First, I discussed steps they could take to get the media’s attention. Then I followed up with something just as critical: what to do with those newspaper articles, radio interviews and TV interviews once you’ve landed them. After all, you’ve made a great effort getting the media to notice you, and perhaps set aside time from your busy day to speak with a reporter. If it all ends there, you’ve wasted a lot of time and energy. And you definitely don’t want this to go to waste because when the media recognizes that you have something important to say, you gain credibility. It’s what I refer to as “marketing gold”: the endorsements from TV and radio show hosts, the editorial coverage in newspapers and magazines – and now, bloggers, news websites and followers on social media too. All these forms of recognition give others confidence you’re as good as you say you are. But you can’t just wish and hope the right people will see your great interview or notice your quote in a magazine. It’s up to you to use this “gold” as a critical part of your marketing to let people know these endorsements exist. So how do you do that? Here are a few ways: Your website should prominently display your endorsements: “As seen on CBS,” “featured in the Louisville Gazette,” “heard on WFLA radio.” Don’t forget to mention the...
How Can I Supercharge My Social Media Efforts?

How Can I Supercharge My Social Media Efforts?

Why You Should Use Social Media to Build Your Opt-In Email List! By now, everyone knows that social media is a key component to any marketing campaign. At least if you’ve been reading these newsletters you do. But aside from the obvious benefits of outreach and awareness, there is something else you can be doing with your social networking campaign that can supercharge all of your efforts: build an opt-in email list. I know from my own experience that social media marketing has enabled me to increase my email list by thousands, with those on the list continuously receiving my newsletters that carry my advice, my tips and my message. My newsletter helps my social media contacts remember me and what I do, not because I am actively selling and promoting myself. Like my social media strategy, I use these pieces to add value to the lives of the people on my list. My formula is simple – if some of you like what you read, when you have the need and the resources and are considering using a PR firm, you might consider my company. And that’s it. What’s more, I know it works, because I’ve used this formula to build a thriving 27-year-old business. Adding value for my clients is the real reward I have enjoyed by combining my email and social media marketing efforts. So how can you do this? Let me share a few actions that we find are successful. Join Targeted Discussions and Post Valuable Content. Within your social networks, stay abreast of trending topics and discussions that your target audience will find relevant....
Seeing Your PR Campaign In 4-D

Seeing Your PR Campaign In 4-D

With movies such as “Logan,” “Alien: Covenant” and many others being filmed in 3-D these days, I started thinking about how a good PR campaign also has its own 3-D elements. Although since there are four types of media outlets – TV, radio, social media and print (offline and online) – what you really need is a 4-D strategy. (Yes, I’m sure those brilliant physicists Sheldon and Leonard from TV’s “Big Bang Theory” would take issue with my science.) In PR, unlike movies, 4-D is the only way to go. I mention this because people frequently ask me which of those four media options is better.  I try to explain that each is effective in its own right. But since the media feeds off itself, the most effective PR campaign will include using all elements in a strategy that leverages a 4-dimensional approach. Here are some ways the different elements of a 4-dimensional PR campaign fit together: Print/Online – I put print and online in the same category because they both encompass written articles, and just about everything that appears in print is repurposed online. That means written articles have a dual impact. Most importantly, every article or column that includes a mention of you, your book or your company eventually will appear online, meaning you’re just a Google search away from potential customers or clients. Also, an enterprising TV producer or radio show host who’s interested in interviewing you can find those articles, and that can help confirm for them that you’re a credible expert in your field. Those articles also are great fodder for social networks. Being...
5 Myths About Publicity: What It Does And Who Gets It

5 Myths About Publicity: What It Does And Who Gets It

Judging from the questions I’m asked by people from every walk of life, misconceptions about publicity – what it can do and who can get it – abound. By definition, publicity is media coverage you get because you’re deemed to be of interest to an audience. If a journalist or talk show host thinks you have something valuable to share, something that will keep their audiences reading, watching or listening, they may interview you for an article, ask you to write something for their publication, or invite you to be a guest on a radio or TV show. (Important note: None of the above should be considered an invitation to hawk a product, company or book.) The endorsement of traditional media is marketing gold to anyone trying to build a business, sell a product or get their book into more hands. Potential customers have more options than ever from which to choose, but that also means more scammers to worry about. What makes one business, product or book more trustworthy and appealing than another? The endorsements of TV and radio shows, newspapers and magazines – and now, bloggers, news websites, and followers on social media, too. When the media recognize that you have something important to say, you gain credibility. When you have hundreds or thousands of people following you on Twitter, Facebook or LinkedIn, you have a stamp of approval from the general public. Both give others confidence you’re as good as you say you are. So, what can publicity do for you and who can get it? Let’s blow up a few myths. You have to be...